Frequently Asked Questions

GENERAL INFORMATION
What is Encore Nights?

Encore Nights is a special one-night-only exclusive outdoor concert experience on the big screen, beamed at drive-in theaters across the U.S. and Canada. It is something new & different. It is an affordable, fun and interactive way to enjoy a music event by your favorite artists!   

Feel free to dance & sing along outside of your cars at our drive-in events. Tailgate, have fun! They are specifically designed to allow you to have a great concert experience close to home! 

or - If you prefer to be indoors, you can also watch our exclusive events at a local cinema inside! Just choose the indoor experience on our website to find a theater you! 

Is the show live?

The Encore Nights concert experience will be either previously filmed exclusively and broadcast for this event or live-streamed exclusively for this one-time-only event. The artist(s) will not be physically in-person at your venue.

What happens if there is bad weather?

The show will go on rain or shine. In the event of severe weather, you will be contacted by your local venue and/ or Encore Nights regarding a reschedule or a refund. Please check local venue sites for up to date information on show days. Encore Nights will do everything we can to notify you of changes in advance.

Are there restrictions around the type of vehicle allowed?

Passenger cars and trucks are permitted. RVs and limousines are not permitted. Each guest must have a seat belt. Capacity per car is determined by the ticket type purchased.

Couple Ticket -Admits one Car with 1- 2 people total.

Carload - Admits one car with up to 5 people total.

Plus Pass (where available) - Admits one car with up to seven people total

What health and safety guidelines do you have in place?

The Encore Nights experience will adhere to current guidelines recommended by the Centers for Disease Control and Prevention (CDC) as well as all state and local public health mandates.  Please check with your local theater for specific health and safety rules and guidelines as rules do vary state by state and by venue.

Will concessions be available for purchase? Can I bring a cooler?

Most drive-in theaters offer concessions right on the theater grounds. Some offer food, drinks, and snacks before the show, while others will offer food throughout the show. Please see your local theater site for details regarding concessions and rules around bringing in outside food and drink. Rules do vary by venue.

Outside food & beverage is not always allowed, please check with your local venue for their standard rules. Some of our venues do allow purchase of a Food & Beverage Ticket that allows you access to bring your own cooler at an added cost.

Please always check local venue rules before arrival.

ticket INFORMATION
How do I buy tickets?

Tickets are available for purchase right here on our Encore Nights site. Visit the specific event you want to attend from the home page to find the theaters closest to you to purchase your ticket. You can choose the way you want to experience our events as well.

For an interactive outdoor experience under the stars - Choose OUTDOOR to purchase via our ticketing partner, TIXR.com and attend at a drive- in theatre.

For an indoor experience - Choose INDOOR to purchase tickets near you at a local Cinema.

How do I choose a ticket type?

All tickets regardless of ticket name are general admission tickets. All general admission tickets are first come first serve parking. Get tickets early for the best pricing as tiers are limited and some ticket types may sell out.

COUPLE TICKET - Admits one (1) car with one to two (1 - 2) people per that single vehicle.

CARLOAD TICKET- Larger Groups, Great Value- Admits one ( 1) car and up to five (5) people per vehicle.

ENCORE PLUS PASS - Largest Group in One Car & All the Extras - Admits one (1) car and up to seven (7) people per vehicle. Also includes Plus Pass laminates & lanyards, Beverage Cozies, and additional fan perks per show! 

FOOD & BEVERAGE TICKET- This is an add on ticket, only available at select drive-ins. You must also purchase an admission ticket. F & B pass gives you the ability to bring your own food and drinks to the venue.

How much do tickets cost?

Ticket price varies per show and by your chosen experience: Indoor or Outdoor. Check the event page of your choice for exact ticket prices.

OUTDOOR:

All Couple, Carload and Encore PlusPass tickets are sold per vehicle. All ticket types are General Admission tickets, and are first come first serve parking spaces.

INDOOR:

All tickets are sold per PERSON, just like a traditional cinematic experience.

the day of event
What happens if the event at my local venue is cancelled?

Cancellations do occur from time to time for reasons out of our control. If a cancellation does occur, you will be notified by Encore Nights through the email address listed within your ticketing account. If available, you may be offered a ticket to the next closest venue. If a cancellation occurs and you are not given an alternate ticketing option - your ticket purchase will be automatically refunded. Please check the email associated with your TIXR and Encore Nights account for more information.

How do I hear the concert?

Sound will be broadcast through FM radio. Please see your local theater for exact details. To limit car battery usage, we suggest bringing a battery-operated radio with you to listen to the concert.

What time does the show start?

Advertised start time on our site is approximate. Most shows begin as soon as the sun goes down. Gates typically open an hour before showtime. Please check with your local theater for exact start time and gate time as that is cotrolled at the local venue level.

What should I bring to the drive-in?

Make sure that you have your ticket confirmation with you when you arrive. You may also want to bring a battery operated FM radio, blankets, bug spray or lawn chairs with you to sit outside of your car. Many fans park into spaces backwards, open up the hatch or pop the tailgate, and sit outside so that they can interact with the show. Check your venue website for rules on prohibited items, parking and other items.

merchandise
When will I receive the merchandise I ordered?

Merchandise shipping times vary by location. As a standard rule, please allow 11-14 business days for US shipping and 11-17 business days for Canada and Europe.

Please note if you purchased merchandise with your ticket(s) utilizing the payment plan option, your order and shipment will not be processed until final payment is received. Please allow 11-17 days (depending on shipping location) from final payment to receive merchandise.

parking
Where do I park?

Parking is on a first-come-first-served basis for all ticket types. The show is expected to be full. Please arrive early. Theater staff reserves the right to move cars as needed. Guests must follow theater speed limits, cones, and marked lanes. Please check with your local theater for specific parking instructions.

still need help?
contact

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